Return Policy

Overview

At Dressy Digitals, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we are here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

How to Return an Item

1. Request a Return Authorization: Email us at support@dressydigitals.com to request a return authorization. Please include your order number and reason for return.

2. Prepare Your Package: Once your return is authorized, securely pack the item in its original packaging, including any accessories, manuals, and documentation.

3. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs from your original purchase are non-refundable.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 5-10 days, depending on your card issuer's policies.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@dressydigitals.com. Please provide the order number and an explanation of the defect or damage. Upon approval we will facilitate an exchange for you.

Contact Us

If you have any questions about this Return Policy, or your specific return, please contact us at support@dressydigitals.com